Returns & Shipping
We try our very best to ship all orders placed before 1pm on the same day.
All supplements are shipped from our distribution center in the US.
US domestic orders are shipped via USPS First Class mail. Delivery time is typically 1-3 days, depending on where you are located.
Delivery on totems and masks is typically 12-20 working days. These are sent separately to supplements you may have ordered.
International orders from the following countries are shipped via an international delivery service that includes tracking:
Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom.
Postal tracking on other international locations is not available.
We do not ship to these countries, due to local laws and regulations:
Australia, Argentinia, Estonia, Finland, Italy, South Africa, UAE, New Zealand
We are not responsible for customs practices or fees in your country. You should check that the ingredients in our products are lawful and not likely to be stopped by customs in your country before placing an order.
If you place an order for Lucid Dreaming Fast Track only, you are entitled to a full refund within 30 days of purchase.
All supplement products returned to us in original condition and unopened within 30 days of purchase are eligible for a full refund (minus the actual shipping costs we incur and a $6 handling fee).
Opened supplement products are not eligible for a refund.
If you received a free supplement as part of a special offer, refunds will be exclusive of our shipping costs and handling fee.
First email firstname.lastname@example.org with the words Return Request in the subject along with a brief description of why you are returning the product.
Please obtain a tracking number (this is your proof that you returned the product).
Ship all returns to Intelligent Nutraceuticals Pty. Ltd., Returns Department, 807 Airport Access Road, Unit D, Traverse City, MI 49686.
We will credit your original payment method within 3 days of receiving the returned product.